CarAssistant AI Privacy Policy

Last Updated: May 29, 2025

Introduction

[Placeholder: Welcome message. Explain the purpose of the Privacy Policy: to inform users about how their personal data is collected, used, shared, and protected when using the CarAssistant AI website and services (https://carassistant.ai/). Mention commitment to privacy.]

Information We Collect

[Placeholder: Detail the types of personal data collected. Categorize clearly.]

  • Information You Provide Directly: (e.g., name, email, contact details, payment information, vehicle details provided during registration or service use).
  • Information Collected Automatically: (e.g., IP address, browser type, operating system, device identifiers, usage data, cookies, logs - link to Cookie Policy if applicable).
  • Information from Third Parties: (e.g., if using third-party logins or integrations, specify what data is received).

How We Use Your Information

[Placeholder: Explain the purposes for collecting and using the data.]

  • To Provide and Improve Services: (e.g., operate the website, manage accounts, process transactions, personalize experience, develop new features).
  • Communication: (e.g., respond to inquiries, send service updates, marketing communications - mention opt-out).
  • Analytics and Performance: (e.g., monitor usage, analyze trends, improve performance).
  • Security and Fraud Prevention: (e.g., protect the platform, detect threats).
  • Legal Compliance: (e.g., comply with legal obligations, enforce terms).

Sharing and Disclosure of Information

[Placeholder: Explain when and with whom data might be shared.]

  • Service Providers: (e.g., payment processors, hosting providers, analytics services - mention they act on instructions).
  • Legal Requirements: (e.g., response to subpoenas, court orders, legal process).
  • Business Transfers: (e.g., in case of merger, acquisition, sale of assets).
  • With Your Consent: (e.g., for specific purposes not covered here).
  • Aggregated or De-identified Data: (e.g., data that does not identify individuals).

Data Retention

[Placeholder: Explain how long personal data is kept, mentioning criteria like the duration needed for the purpose, legal obligations, resolving disputes.]

Data Security

[Placeholder: Describe the security measures implemented to protect personal data (e.g., technical and organizational measures). Acknowledge that no system is 100% secure.]

Your Data Protection Rights

[Placeholder: Explain the rights users have under applicable laws (e.g., GDPR, CCPA).]

  • Access: Right to request access to their personal data.
  • Rectification: Right to correct inaccurate or incomplete data.
  • Erasure ('Right to be Forgotten'): Right to request deletion of data under certain conditions.
  • Restriction of Processing: Right to limit how data is processed.
  • Data Portability: Right to receive data in a portable format.
  • Objection: Right to object to processing (especially for direct marketing).
  • Withdraw Consent: Right to withdraw consent at any time.

[Placeholder: Explain how users can exercise these rights, e.g., through account settings or by contacting support at admin@carassistant.ai. Mention the right to lodge a complaint with a supervisory authority.]

Children's Privacy

[Placeholder: State whether the service is directed to children under a certain age (e.g., 13 or 16). Explain policy regarding collection of data from children, e.g., not knowingly collected, parental consent required, etc.]

International Data Transfers

[Placeholder: Similar to DPA, explain if data is transferred internationally and the safeguards used (e.g., SCCs, adequacy decisions).]

Changes to This Privacy Policy

[Placeholder: Explain that the policy may be updated and how users will be notified (e.g., posting on website, email). Encourage periodic review.]

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: admin@carassistant.ai.